.focus on the job of... Event Team Manager at Office Concierge

published on 02/24/2023

At Armonia, Facility Solutions expert, we bring together a wide range of businesses through our various brands. Our businesses cover 6 areas of expertise: hospitality & facility management, reception, event & retail, workplace & building solutions, safety & security, hygiene & cleanliness, and HR & interim solutions. Our goal is to provide excellent services and quality of life for visitors and occupants of a site. We will now highlight our jobs and employees.

 

Today, focus on the job of… an Event Team Manager at Office Concierge!


 

An Event Team Manager at Office Concierge is there to lead the team of concierge and lifestyle managers for our Privée service. Aiming at achieving optimal customer satisfaction for each client, the Event Team Manager manages and strengthens team relationships across the entire portfolio.

 

What does this job look like daily?

Regarding people management, the Event Team Management manages the lifestyle coordinators, makes sure that they meet their targets and helps them develop their performance. 

 

Client management is also a big part of their job, as they need to make sure that the clients’ expectations are met in order to build strong relationships with them. 

 

Then, to improve the quality of work of the company, the Event Team Manager does strategic reports. They therefore meet weekly with the senior management team and try to resolve every operational and clients’ complaints.


 

This job is very fulfilling and gives the opportunity to work with an amazing team, passionate about service excellence.


 

A few words about Office Concierge:

 

Office Concierge, an Armonia Group brand, is the leading independent provider of Reception Management Services in London. Through its receptionists, Office Concierge delivers a five star “hotel style” visitor experience to English office buildings.

In 2011, Office Concierge launched Privée, one of London’s leading Concierge & Lifestyle houses. For their members, they obtain the unobtainable.

 

You would like to join Office Concierge? Check our job opportunities here.

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